Monthly E-commerce Digital Channel Performance Report

Track and analyze key digital commerce metrics across web and mobile channels, focusing on revenue, traffic patterns, conversion rates, and customer behavior to optimize online retail performance and identify growth opportunities.

Report Objective

Monitor and evaluate the performance of digital retail channels, analyzing key metrics including sales, traffic, conversion rates, and customer engagement across web and mobile platforms. Identify trends, opportunities, and areas requiring attention to drive e-commerce growth and improve customer experience.

Revenue Performance by Channel

Bar chart comparing revenue across digital channels with conversion rates overlay

Questions to Consider:

WebsiteMobile WebiOS AppAndroid Appchannel$0$10,000,000$20,000,000$30,000,000sum(revenue)sum(revenue)How is Revenue Distributed Across Digital Channels?Website generates highest revenue at $2.5M, followed by Mobile Web at $1.8M
  • Which channels are showing the strongest revenue performance?

  • How does revenue distribution align with our channel investment?

  • Are there opportunities to optimize underperforming channels?

  • Which channels are most effective at converting visitors?

  • How do mobile app conversion rates compare to web?

  • What factors might be driving conversion rate differences?

WebsiteMobile WebiOS AppAndroid Appchannel0.0%20.0%40.0%60.0%sum(conversion_rate)sum(conversion_rate)How Do Conversion Rates Compare Across Channels?iOS App leads with 4.5% conversion rate, Desktop at 3.5%

Traffic and Engagement Analysis

Line chart showing daily traffic patterns and engagement metrics

Questions to Consider:

Feb 2025Mar 2025Apr 2025date42,00044,00046,00048,00050,00052,000sum(visits) vs. device_typesum(visits)device_typeHow is Daily Traffic Trending Across Devices?Mobile traffic peaks at 85K visits, showing strong growth trend
  • What are the key traffic patterns through the month?

  • How does device usage vary by time period?

  • Are there specific events driving traffic spikes?

  • Where are the major drop-off points in the funnel?

  • How do funnel metrics compare to industry benchmarks?

  • What opportunities exist for funnel optimization?

View ProductAdd to CartStart CheckoutComplete Checkoutfunnel_stage0.0%200.0%400.0%600.0%800.0%1000.0%1200.0%sum(conversion_rate)sum(conversion_rate)What is the Current State of Our Conversion Funnel?Highest drop-off occurs between Add to Cart and Start Checkout

Customer Journey Metrics

Bar chart showing key conversion funnel metrics

Questions to Consider:

Areas for Additional Focus