Monthly E-commerce Digital Channel Performance Report

Track and analyze digital channel performance across specialty retail e-commerce operations, focusing on key metrics including revenue, traffic sources, conversion rates, and customer behavior patterns to optimize digital sales channels and improve operational efficiency.

Report Objective

Monitor and evaluate the performance of digital sales channels for specialty retail e-commerce operations, analyzing month-over-month trends in revenue, traffic, conversion rates, and customer engagement metrics to identify opportunities for optimization and growth.

Revenue Performance by Channel

Line chart showing revenue trends across digital channels

Questions to Consider:

February 2024March 2024April 2024date$700,000$800,000$900,000sum(revenue) vs. channelsum(revenue)channelHow is Revenue Trending Across Digital Channels?Website and Amazon channels show strongest revenue growth
  • Which channels are showing the strongest growth momentum?

  • Are there any concerning trends in channel performance?

  • How do seasonal patterns affect different channels?

  • Which channels are experiencing the fastest growth?

  • Are any channels showing consistent decline?

  • How do growth rates compare to business targets?

WebsiteAmazonEtsyeBaySocial Commercechannel0.0%50.0%100.0%150.0%200.0%sum(growth_rate)sum(growth_rate)What are the Month-over-Month Growth Rates by Channel?Social Commerce showing highest growth rate at 35%

Traffic and Conversion Analysis

Bar chart comparing channel traffic and conversion rates

Questions to Consider:

WebsiteAmazonEtsyeBaySocial Commercechannel01,000,0002,000,000sum(visits)sum(visits)How do Traffic Volumes Compare Across Channels?Website drives highest traffic volume with 500k monthly visits
  • Which channels are most effective at driving traffic?

  • Is traffic volume correlated with revenue performance?

  • Are there opportunities to optimize lower-performing channels?

  • Which channels have the highest conversion efficiency?

  • What factors contribute to conversion rate differences?

  • Are there opportunities for conversion optimization?

WebsiteAmazonEtsyeBaySocial Commercechannel0.0%20.0%40.0%60.0%80.0%sum(conversion_rate)sum(conversion_rate)How do Conversion Rates Vary by Channel?Amazon leads with 8% conversion rate

Customer Engagement Metrics

Table showing key engagement metrics by channel

Questions to Consider:

channelavg_order_valuecustomer_ltvretention_rate
Website$172.93$150.0041.8%
Amazon$134.75$400.3115.0%
Etsy$45.00$484.1953.4%
eBay$193.27$859.9121.1%
Social Commerce$132.92$851.0224.7%
Website$100.53$651.9646.6%
Amazon$100.81$1,155.9543.2%
Etsy$72.36$986.5839.6%
eBay$145.41$362.3935.8%
Social Commerce$192.84$150.0056.6%
  • Which channels drive the highest customer lifetime value?

  • How does customer retention vary by channel?

  • What strategies could improve engagement metrics?