Track and analyze key event planning metrics including attendance rates, revenue performance, and customer satisfaction across all managed events, focusing on identifying trends, operational efficiency, and areas for service enhancement.
Report Objective
Monitor and evaluate the performance of events executed in the past month, analyzing attendance metrics, financial outcomes, and customer satisfaction to optimize future event planning strategies and operational efficiency.
Event Attendance and Revenue Analysis
Line chart showing event attendance trends and bar chart displaying revenue performance
Questions to Consider:
How do attendance rates compare across different event types and venues?
What is the correlation between ticket pricing and attendance rates?
Are there specific days of the week or times that consistently perform better?
How does actual attendance compare to registered attendees?
What is the attendance trend across different event types?
How does actual attendance compare to registered attendees?
Are there specific dates showing higher attendance rates?
Which event types are generating the most revenue?
How does revenue correlate with attendance?
What is the average revenue per attendee by event type?
Customer Satisfaction and Feedback
Bar chart showing satisfaction scores and table of feedback metrics
Questions to Consider:
What aspects of events receive the highest satisfaction ratings?
Are there common themes in customer feedback across different event types?
How do satisfaction scores correlate with event size and type?
What is the trend in Net Promoter Score across events?
Which event types receive the highest satisfaction scores?
How do satisfaction scores correlate with event size?
Are there consistent patterns in satisfaction across event types?
How is NPS trending over time?
Which event types show the highest NPS scores?
Are there specific factors contributing to NPS variations?
Operational Efficiency Metrics
Bar chart comparing planned vs. actual costs and scatter plot of staff utilization
Questions to Consider:
How well are we managing costs against budgets?
What is our average staff utilization rate per event?
Are there specific event types that consistently run over budget?
How efficiently are we using venue capacity?
How well are we managing costs against budget?
Which event types show the largest cost variances?
Are there patterns in cost overruns?
How does staff utilization vary with event size?
What is the optimal staffing level for different event types?
Are there opportunities to improve staff efficiency?