Weekly Platform Performance Summary

Track and analyze key platform performance metrics including availability, response time, and incident management to ensure service reliability and operational excellence.

Report Objective

Monitor and evaluate platform stability, performance, and operational efficiency through key metrics including system availability, service performance, and incident response. This weekly analysis helps identify potential issues early and ensures maintenance of service level agreements.

Platform Availability and Performance

Analysis of core platform metrics including availability percentage and response times

Questions to Consider:

Dec 2024Jan 2025Feb 2025week_date100100100availability_percentageavailability_percentageHow is Platform Availability Trending?Platform availability remains strong with consistent uptime above 99.5%

  • Is there a consistent trend in availability over time?

  • Are there any concerning dips that require investigation?

  • How does current availability compare to SLA commitments?

  • Which services are experiencing the highest load?

  • Are there capacity concerns for any specific service?

  • How does the load distribution align with our architecture design?

API GatewayDatabase ClusterLoad BalancerCache Layerservice_name010M20M30M40M50Msum(request_count)sum(request_count)Which Services Have the Highest Load?API Gateway and Database Cluster handling majority of requests

Incident Management and Resolution

Review of incident frequency, resolution times, and impact levels

Questions to Consider:

Dec 2024Jan 2025Feb 2025week_date30354045mttr_minutesmttr_minutesWhat is our Incident Resolution Performance?Average resolution time staying within target range

  • How is our mean time to resolution trending?

  • Are there patterns in incident frequency?

  • What is the relationship between incident count and resolution time?

Service Performance Metrics

Detailed analysis of individual service performance and response times

Questions to Consider:

  • Are there any concerning trends in response time?

  • How do peak usage periods affect response times?

  • What is the correlation between response time and error rates?

Dec 2024Jan 2025Feb 2025week_date220240260280response_time_msresponse_time_msHow is Response Time Performing?Response times remain within acceptable thresholds

Areas for Additional Focus