Weekly Housekeeping Productivity Report

Track and analyze housekeeping team productivity metrics across properties to optimize staffing, maintain quality standards, and improve operational efficiency. Monitor room turnover rates, cleaning times, and quality scores to ensure excellent guest experience while managing costs.

Report Objective

Monitor housekeeping operations performance across properties, focusing on staff productivity, room turnover efficiency, and quality standards compliance. Track weekly trends in cleaning times, room completion rates, and guest satisfaction to optimize workforce scheduling and maintain service excellence.

Room Turnover Efficiency

Bar chart comparing average cleaning times across room types and properties

Questions to Consider:

StandardDeluxeSuiteExecutiveroom_type0200400600sum(avg_cleaning_time)sum(avg_cleaning_time)How do room cleaning times vary by room type?Suite rooms take 45% longer to clean than standard rooms on average

  • Which room types are most efficient to clean?

  • How do cleaning times align with staffing levels?

  • Are there opportunities to optimize cleaning procedures for specific room types?

  • How does cleaning volume fluctuate throughout the week?

  • Are we properly staffed for peak cleaning periods?

  • What is the correlation between occupancy and cleaning volume?

Mar 2024Apr 2024May 2024date4050607080sum(rooms_cleaned)sum(rooms_cleaned)What is the daily room turnover volume trend?Room cleaning volume varies by 35% throughout the week

Staff Productivity Analysis

Line chart showing rooms cleaned per staff hour and quality scores

Questions to Consider:

MorningAfternoonEveningshift0.020.040.060.080.0sum(rooms_per_hour)sum(rooms_per_hour)How does staff productivity vary by shift?Morning shift shows 20% higher productivity than evening shift

  • Which shifts are most productive?

  • How can we improve efficiency during slower shifts?

  • Is the productivity variation due to staffing levels or other factors?

  • Does faster cleaning impact quality?

  • What is the optimal balance between speed and quality?

  • Are there staff members consistently achieving both speed and quality?

2.42.52.62.7sum(rooms_per_hour)90.591.091.592.092.593.0sum(quality_score)What is the relationship between productivity and quality?No significant correlation between cleaning speed and quality scores

Quality and Compliance

Table showing inspection scores and guest satisfaction metrics

Questions to Consider:

dateinspection_pass_rateguest_satisfaction
2024-02-089500.0%4.5
2024-02-099495.9%4.5
2024-02-109517.6%4.5
2024-02-119498.7%4.5
2024-02-129481.9%4.5
2024-02-139493.5%4.5
2024-02-149485.8%4.5
2024-02-159533.9%4.5
2024-02-169548.9%4.5
2024-02-179544.5%4.5

  • Are we maintaining consistent quality standards?

  • How do guest satisfaction scores correlate with inspection results?

  • Which areas need improvement based on inspection failures?