Weekly System Health Report

Track and analyze key system health metrics including availability, performance, incidents, and resource utilization to ensure optimal service delivery and identify potential issues before they impact users.

Report Objective

Monitor and analyze critical system health indicators across our online services platform, focusing on availability, performance metrics, incident management, and resource utilization to maintain service reliability and proactively address potential issues.

System Availability and Performance

Line charts showing system availability and response time trends

Questions to Consider:

Dec 2024Jan 2025Feb 2025week99.90099.950system_availabilitysystem_availabilityHow is System Availability Trending?System availability remains above 99.9% with minor fluctuations
  • What is the week-over-week trend in system availability?

  • Are there any patterns in availability dips?

  • How do availability metrics compare to our SLA commitments?

  • What is causing spikes in response times?

  • How do response times correlate with system load?

  • Are there specific services experiencing degraded performance?

Dec 2024Jan 2025Feb 2025week200220240260avg_response_time_msavg_response_time_msHow are Response Times Performing?Average response times show weekly variations with recent improvement

Incident Management

Bar chart showing incident distribution by severity and MTTR trends

Questions to Consider:

P3P2P4P1severity020406080sum(incident_count)P3P2P4P1What is our Incident Distribution?Majority of incidents are P3/P4 with few critical issues
  • How are incidents distributed across severity levels?

  • What is our mean time to resolution by severity?

  • Are there patterns in incident occurrence?

Resource Utilization

Line chart tracking CPU, memory, and storage utilization

Questions to Consider:

  • Are any resources approaching capacity limits?

  • How effective is our current scaling configuration?

  • What is our projected resource needs based on trends?

Dec 2024Jan 2025Feb 2025week6062646668cpu_utilizationcpu_utilizationHow are System Resources Being Utilized?Resource utilization showing steady increase across all metrics

Areas for Additional Focus